Clickstream insights for UK Car Insurance market

Wednesday, August 25, 2010 | 12:16 PM

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We increasingly find ourselves speaking with finance advertisers about attribution modelling, and specifically about the consumer clickstream. What click journeys do users undertake before finally arriving at your site to get a quote or make a purchase? And vitally, how do you attribute value to each of these clicks in a fair and effective way, so that you can re-invest in keywords accordingly?

In an effort to better understand user behaviour around path-to-purchase, we recently undertook a study with Nielsen. There are some useful insights which we hope advertisers can use in conjunction with their own data to facilitate conversations around path-to-purchase and attribution.

Click here to access a preview of the study.

Highlights for Car Insurance:

  • 6.5 million: people in the UK online Car Insurance market
  • 60: % of car insurance purchasers who used Search during their journey
  • 21: % of Car Insurance purchasers who used both Generic and Brand search terms
  • 12.3: % of Car Insurance purchasers who used only Generic search terms
  • 10: average consumer's number of days in market before first sales interaction
  • 14.6: % consumer Look to Book rate for Direct Insurers in car Insurance market


Source: Nielsen

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